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Information Resources for AOE Students: Welcome

The purpose of this guide is to introduce CPS students to navigation of Lightner Library resources and to provide research tutorials.

Connecting to Lightner Library

Welcome to our library guide for AOE students.

You'll find information on how to find library resources under each tab.

Once you feel comfortable with the information, you can go to our library homepage to start looking for the resources you need.

View the video below for a 5-minute orientation to Lightner Library, and the resources and services we provide.

(Please note that CPS has recently changed to AOE, so some resources may still be labeled with "CPS.")

Contact the IT HelpDesk

To access our library databases from off-campus, you must log in with your Keuka College username and password. If you forget your password, you can use the Passwords at Keuka College Guide to reset it.

Still Need Help?

Contact the
IT HelpDesk

Call (315) 279-5217
Submit a HelpDesk Ticket at:

Library Help

How to Get Help

If you have an urgent question, you can chat with us by using the Chat Box in the bottom right-hand corner of this page.

You can also call us. Try the Reference Desk phone first. If you get no answer, try calling us at the Circulation Desk.

Reference Desk: (315) 279-5473

Circulation Desk: (315) 279-5632

You can email all of the librarians by going to Ask a Librarian or by sending a message to


Our hours change throughout the course of the year, depending on when classes are in session on campus. Please check the Lightner Library Homepage to see our current hours.

AOE Writing Help

Writing Help

The Writing Center is a great support service for students, which can help you improve your writing skills. You can also check out their pages on KC Portal and Facebook

They have provided the AOE Writing Style Guide, a fantastic resource to help you with all aspects of your writing that you will need in order to complete your program. The Style Guide includes sections on APA citation, grammar, punctuation, thesis statements, transitions, literature reviews, annotated bibliographies, and much more. (See the links below to access the AOE Style Guide.)

To get feedback on your writing, you can e-mail your paper to the Writing Center at

Your corrected paper will be returned via e-mail usually within 24 hours during the week. However, you will need to allow 48 hours on the weekend, since they are not open during the weekend.

You can call the Writing Center at this number: 315-279-5108

If you would like to visit the Writing Center in person, it is best to make an appointment first. You can do so by visiting their website

For a quick check-over of your APA format and citations, you can also email your paper to the AOE Librarian, April Higgins at

AOE Librarian

April Higgins's picture
April Higgins
(315) 279-5411