If some are working and others aren't, make a note of which databases are working for you, and which are not.
If you are, log in with the same username and password you use to log in to Moodle.
Are you able to log into Moodle or your Keuka College email account?
Do NOT use a saved password. Type in your username and password manually. Type in your full Keuka College email address as the username (including the @keuka.edu portion).
If you are getting a message telling you that you are using the wrong username and password,
see the document below describing how to reset your password.
Make a note of which devices worked and which ones didn't.
Your issue may also be caused by your internet connection. If you are connecting via a wi-fi connection at work, there may be a local firewall blocking your access.
The new log in screen syncs with your other Keuka College logins, so if you have already logged into KC Portal, Moodle, or your Keuka College email, you should automatically be logged into our databases as well!
To sign in, use your full Keuka College email address (including the @keuka.edu part). Then use your regular Keuka College password.