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Troubleshoot Database Connection Issues: Contact the IT Helpdesk
This guide is for students who are having problems connecting to our library databases, especially when they are off campus.
For further help with submitting a request, see the instructional video below.
Contact the IT HelpDesk
To access our library databases from off-campus, you must log in with your Keuka College username and password. If you forget your password, you can use the Passwords at Keuka College Guide to reset it.